I have used FH since it first appeared, and upgraded regularly. My current iMac w. Snow Leopard had some font issues, but I was able to do my work. Last month I reinstalled the OS on another HD and now I am asked for ser. #s whenever I try to access the app or a file. I have my FH10 disc w. serial #, and I have my FH9 disc, on which I wrote the FH8 serial #.
When I try to install, I need to enter the previous (i.e. FH 9) number, which I cannot find. 3 hours on the phone w. Adobe (here and overseas, I think) was fruitless. The last guy was very helpful, but could not find my serial #s or, for that matter, my registration! He did fins reg. for PS Elements 6 and 8, but no FH. The worst thing is not being able to access 100s of old FH files. Any suggestions how I can get my/a FH9 serial #? Do I really have to find and buy FH again?